Adzuna

Product Support Specialist - Institutions

Opus 2
Edinburgh, UK
£40,000 – £45,000
1 day ago
IT Jobs

Skills & Technologies

Training

Job Description

As a Product Support Specialist - Institutions, you will act as the primary product expert and relationship manager for our Institutions client base. As a Product escalation role, you will provide advanced product guidance, ensure SLAs are met across all support interactions for institutions, and become a trusted advisor to client-side support teams. This role bridges client enablement and internal accountability. You’ll facilitate the delivery of tailored product training, manage ongoing clien…

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Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
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