Marketing Operations Manager (Strategic Developer Relations & AI Ops)

This Marketing Strategy and Operations role primarily manages global operations for the Developer Groundswell Program and supports Marketing AI Initiatives. Sitting at a critical intersection within the organization, you will be a part of a team that serves as the connective tissue between our technical (Builder Relations), growth (Revenue Marketing) and sales (Solution Architect) teams. You will be responsible for the systems and processes that enable developer engagement within MongoDB priority accounts. You will coordinate with Builder Relations, Revenue Marketing, and Sales to scale program reach globally. Additionally, you will oversee the deployment of an internal Marketing AI bot and lead knowledge-sharing sessions to improve team productivity through AI.

With both the developer groundswell and AI initiatives evolving, you will frequently operate in the "gray area." We are looking for a systems-thinker who thrives in ambiguous situations and views them as an opportunity to build and independently map out multiple teams’ needs and workflows and turn them into structured, scalable processes that benefit all cross-functional partners.

This role can be based out of our Dublin office or remotely in Ireland.

Responsibilities

Developer Groundswell Program Operations (80%)

Request Intake Management - Manage intake and scheduling for 500 globally distributed in-person (55%) and virtual (45%) program events. Own all supporting tooling configurations and scheduling coordination across multiple marketing teams

Resource Allocation - Develop and manage global Builder Relations travel strategy for staffing. Ensure Builder Relations staffing resources are allocated according to priority matrix

Operational Logistics - Own documentation, internal coordination and logistics for program’s virtual and in-person deliveries, from planning through execution and post-event reporting stages. Includes maintaining all internal playbooks, microsite resources, and enablement assets