Junior Account Manager (SM) - Italian

Junior Account Manager – Italian Speaker | Barcelona

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

The Junior Account Manager is a commercially focused role responsible for driving revenue growth across an existing merchant portfolio through outbound engagement, negotiation, upselling, and proactive retention actions.

What you’ll do

Own a portfolio of existing merchants and drive revenue growth

Proactively engage merchants to increase transaction volumes, adoption of additional products, and long-term retention

Negotiate pricing, fees, and product adoption within defined guidelinesIdentify and execute upsell and cross-sell opportunities

Run churn-prevention and win-back campaigns, balancing commercial opportunity with revenue quality

Prioritise outreach based on portfolio signals and performance indicators

Consistently work towards clear commercial targets and KPIs, with commission as a key component of compensation

What we’re looking for

At least 1 year of experience in Sales Development, Sales or Account Management

Experience in upselling and cross-selling in a B2B or Fintech environment is a strong plus

Excellent verbal and written proficiency in both Italian and English

Strong organisational skills to manage multiple tasks and priorities effectively

Proven track record of consistently meeting or exceeding KPIs.

Why you should join SumUp

🌎Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office.