Credit Risk Manager, Flex Originations

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍London or Remote (UK) | 💰£100,000 - £130,000 + Incentive Awards tied to your performance + Benefits | Data Team, Borrowing

About the team

Our Borrowing (lending) business is growing rapidly across both existing products and the planned launch of new initiatives. We aim to create a genuine feel-good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal.

With our Flex product we’re reinventing credit cards to give customers more visibility and control over their spending. Our portfolio is growing rapidly and we’re expanding into new markets and distribution channels. We’re looking for a highly strategic Credit Risk Manager to spearhead the credit, pricing and distribution strategies for our next phase of Flex market expansion. You will lead a growing team of analysts focused on unlocking new customer acquisition channels, optimising real time decisioning journeys and scaling our credit card proposition safely.

Our credit teams are part of our Data Discipline which drives a strong culture of data-driven decision making across the whole company. We’re great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives analysts the head space to focus on more impactful business questions and analyses.

Join a team where your ideas can rapidly transform into reality, leveraging our cutting-edge technology and agile ways of working. Our credit analysts and managers are fully embedded into a product squad alongside Product Managers, Engineers, Designers, Marketers, Customer Researchers, Data Scientists etc. This enables us to solve customer problems in a fast paced and innovative way.

Your day-to-day

Drive Distribution Strategy: Develop and execute the credit risk frameworks for new and expanding acquisition channels, including aggregator sites, paid marketing and referral networks.

Optimise the Customer Journey: Design, test, and deploy sophisticated underwriting and real-time decisioning strategies that balance a seamless, low-friction customer onboarding experience with robust risk management.

Shape Product & Pricing Economics: Own the risk architecture for complex commercial propositions, evaluating the risk-reward profiles of promotional 0% offers, introductory features, and dynamic pricing structures.

Champion Economic Modelling: Oversee or partner closely on credit risk valuations (including NPV modelling and affordability strategies) to ensure our underwriting decisions are grounded in highly optimized lending economics.

Lead and Scale a High-Performing Team: Hire and develop a lean team of elite analysts as we expand, fostering a culture of technical excellence, accountability and commercial impact.

Cross-Functional Collaboration: Act as the primary credit risk partner to a cross-functional squad, working with people from product, marketing, design, engineering, fraud, machine learning and the wider Flex credit ecosystem.

Executive Visibility: O