Adzuna

Contact Centre Operations Manager (Insurance, TOM, Digital)

TXP Technology x People
Glasgow, UK
£169,000 – £195,000
7 days ago
contracthybridConsultancy Jobs

Skills & Technologies

RESTLeadership

Job Description

Contact Centre Operations Manager (Digital & Direct Operations Manager) Duration: 6-12 Months Rate: £650-£750 per day (Inside IR35 via umbrella) Location: Glasgow, Scotland - Hybrid Working (1 day per week onsite, rest remote working) We are seeking an accomplished Scotland based Contact Centre Operations Manager, to lead a large-scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM). This role combines hands-on operational leadership with TOM delivery…

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Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
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