Business Analyst

University of the Arts London (UAL) is a world-leading creative University for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several centres and institutes that further the University’s mission and social purpose, through the students and ideas we send out into the world and the partnerships we build to achieve social, environmental, and economic progress.

Digital & Technology at UAL is on an exciting journey, transitioning from a ‘classic’ IT approach to a user-centred product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL.

We are recruiting two Business Analysts to work across our University & Corporate service group. Working end-to-end across the product lifecycle, you’ll lead on discovery, requirements definition, process mapping, testing, and implementation. You will play a pivotal role in embedding sustainable change within the organisation whilst encouraging and promoting best practice across programmes and the wider analysis team.

The roles

People & Culture, Finance & Estates (Accommodation, Catering & Retail)

This role is in the People & Culture, Finance & Estates function, specifically looking at the Accommodation, Catering and Retail portfolio. This role is suited to a strong generalist who can work both independently and as part of a multidisciplinary team to deliver impactful work.

Registry & Academic Services – Strategic Timetabling Programme

This role will contribute to the implementation of a new timetabling solution. This is a strategically significant, university-wideinitiative that underpins the student experience and academic delivery across UAL. You will work closely with systems teams and senior stakeholders to help shape and deliver a solution that is central to how the University operates. This role is particularly suited to a technically confident Business Analyst with strong stakeholder engagement skills. Experience in timetabling, student systems or registry services would be advantageous.

Experience

Experience of working within a large organisation to deliver change with experience of working across full project lifecycle from business case creation through to transitioning into the live environment

Demonstrable experience of the use of core business analysis tools and techniques including workshop facilitation, process mapping, requirements elicitation and documentation

Experience of successfully embedding change through testing, training and early life support of new/updated processes and information systems

Knowledge of delivery frameworks and methodologies such as Agile and Product

Excellent communication and stakeholder management skills

UAL is a world-class University shaping the creative industries worldwide, with staff having access to a range of benefits, training and personal development to recognise and reward the contributions they make, as well as to encourage excellence, creativity and diversity, including:

Competitive salary of £44,375 – £52,977 per annum + 6% market supplement, dependant on experience

34 days annual leave plus public holidays

Generous, defined benefit pension scheme

Family-friendly policies, including 26 weeks of paid maternity or paternity leave

HAYS Technology have been retained by University of the Arts London to manage the search and recruitment of this role. For all enquiries, please contact Breanna Mahan at HAYS Technology.