Reed

Aftersales Manager

Reed
G781TG
£40,000 – £60,000
25 days ago

Skills & Technologies

StrategyComplianceSalesCustomer ServiceMakeTrainingLeadershipTeam LeadershipAdministration

Job Description

Aftersales & Operations Manager – Lead Performance. Drive Growth. Deliver Excellence.

Glasgow - Permanent - Full Time hours

Salary (DOE). Circa £50,000+

Are you a results-driven leader with a passion for operational excellence and aftersales performance?

Ready to take full control of service, parts, and rental operations within a growing, dynamic business?

This is your opportunity to step into a high-impact leadership role where your decisions directly shape profitability, customer satisfaction, and long-term growth.

As Aftersales & Operations Manager, you’ll report directly to senior leadership and take ownership of a critical function at the heart of the business. You’ll oversee:

Service, Parts, Rental & Aftersales Administration

Fleet utilisation and operational efficiency

Customer service delivery, uptime, and fault resolution

Team leadership, structure, and training

You will be instrumental in building a high-performing, compliant, and commercially focused operation, ensuring contracts are delivered successfully while identifying opportunities for growth.

This role offers more than management—it’s a chance to make a tangible impact

Drive profitable, sustainable growth across aftersales operations

Build and lead strong, capable teams across multiple functions

Improve service delivery, uptime, and customer satisfaction

Take control of fleet utilisation and stock strategy

Work closely with sales to unlock additional revenue streams

Influence strategic decisions and business direction

You’ll be at the centre of everything—optimising performance, ensuring compliance, and strengthening operational excellence across depot and field activities.

If you're ready to step into a leadership role where your expertise will be recognised, valued, and rewarded—

Apply now and take charge of a business-critical operation that’s ready for growth.

Company & Role Analysis

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Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
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